Not every pest situation is an emergency, but when it is — an active hive near kids, a sudden rodent sighting in a nursery, a wasp nest blocking a doorway — our triage protocol gets a technician moving fast. Our dispatcher's first question is always about safety risk, not just discomfort, since that's what actually separates an emergency call from one that can wait for standard scheduling.
Call any hour and describe the situation — our dispatcher will assess urgency and get a technician moving if it qualifies as an emergency.


Our emergency dispatch line is staffed around the clock, including nights, weekends, and holidays.
Urgent doesn't mean unlicensed — our emergency crew meets the same certification standard for every call.
Emergency dispatch pricing is quoted clearly before treatment starts, even for after-hours and weekend calls.
Emergency vehicles carry equipment for wasps, rodents, and sudden infestations since the exact pest often isn't known until arrival.
An active wasp or hornet nest near an entryway or play area gets same-hour removal given the sting risk.
A rodent sighting in a nursery, kitchen, or food-storage area gets prioritized same-day or same-hour dispatch.
A sudden swarm or outbreak after a storm or seasonal shift gets an urgent technician dispatched to assess and treat on arrival.
Weekend and holiday emergency calls receive the same rapid response as any weekday urgent call.
A pest emergency threatening business operations or a health inspection gets fast-tracked commercial dispatch.
Every emergency call starts with a quick triage assessment so genuinely urgent situations get moving immediately.

Tell dispatch exactly what you're seeing; a wasp nest by the door gets a different response speed than a general question.
Our rapid-response units are positioned to minimize arrival time for genuine emergencies.
Assessment happens fast, but pricing is still transparent and confirmed with you before work starts.
Guarantee coverage carries over from the emergency visit if further treatment is needed afterward.
Found a wasp nest right above our front door at 9pm and Nex Pest Control had someone out within the hour to remove it safely.
Having a real 24/7 line, not just a voicemail, made all the difference during an actual emergency.
Our restaurant had a wasp problem right before a weekend rush and same-hour dispatch kept us from having to close.
Called at 11pm about scratching in the wall and the dispatcher walked me through enough to know it could wait until morning, which I appreciated more than a forced late-night visit.

Nex Pest Control's emergency dispatch covers Albany and nearby communities around the clock, with rapid-response units stocked for whatever the call turns out to be. Our Albany emergency routes are planned to minimize response time across the full service area, not just near a single dispatch hub.

Situations involving immediate safety risk, like stinging insects near a doorway, are prioritized fastest.
Yes, our emergency dispatch line operates 24 hours a day, including nights, weekends, and holidays.
Most Albany emergency calls see a technician within the hour, road conditions and distance permitting.
Pricing reflects the urgency of same-hour dispatch but is always confirmed with you upfront, not hidden.
That's fine — we'd rather you call and let us assess it than wait on something that turns out to matter.
Business emergency calls get the same rapid-response priority as residential ones.
One call to +1-844-564-2570 gets urgent dispatch moving immediately.
Call +1-844-564-2570